GENMA持续深化海外服务能力 | 获哥伦比亚RTG改造及肯尼亚RTG翻新合约

近日，GENMA分别与哥伦比亚客户和肯尼亚客户签署了现场RTG的改造合约与翻新合约。这是 GENMA 在拉美及非洲市场服务能力的又一次具体落地。

作为知名港口起重设备的制造商，GENMA一直将设备全生命周期的可靠运行视为服务重点。除了新机交付与安装，公司各地服务团队还主动走访客户现场，对部分运行年限较长的设备进行系统性检查，并出具专业的维保评估意见。在此基础上，根据客户的实际工况与预算需求，提供针对性的维修、改造或翻新方案。

此次肯尼亚与哥伦比亚的两个项目，正是上述服务模式在海外市场的延伸。GENMA 售后服务团队将根据设备现状评估报告，制定分阶段的翻新与改造计划，确保项目执行过程可控、结果可追溯。

GENMA将继续保持“服务先行”的现场工作方式，通过主动巡检、数字化系统支持以及灵活的合作方案，为全球港口客户提供切实可靠的设备保障。

GENMA has recently signed separate contracts with customers in Colombia and Kenya for RTG cranes – a retrofit contract in Colombia and a refurbishment contract in Kenya, further solidifying its service capabilities in the Latin American and African markets.

As a renowned manufacturer of port handling equipment, GENMA places a strong emphasis on ensuring reliable performance throughout the entire lifecycle of its equipment. In addition to new cranes delivery and installation, GENMA’s global service teams proactively conduct on-site visits to systematically assess the cranes that have a relatively long service history, and provide professional maintenance and evaluation reports. Based on these assessments and tailored to customers’ operational conditions and budget, GENMA delivers targeted repair, modification, or refurbishment solutions.

The projects in Kenya and Colombia represent an extension of this service model into overseas markets. GENMA’s after-salesservice team will develop phased refurbishment and retrofit plans based on cranes’ condition assessment reports, ensuring controlled execution and traceable results.

Moving forward, GENMA will continue to uphold its service-first, leveraging proactive inspections, digital system support, and flexible cooperation solutions to provide reliable and practical equipment support for customers worldwide.